000 00913nam a2200289 a 4500
001 98023469
003 DLC
005 20151029145601.0
008 980415s1998 nyua 001 0 eng
010 _a 98023469
020 _a0812930371 (acid-free paper)
035 _a(OCoLC)39013820
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHF5415.5
_b.S494 1998
082 0 0 _a658.8/12/02854678
100 1 _aSeybold, Patricia B.
245 1 0 _aCustomers.com :
_bhow to create a profitable business strategy for the Internet and beyond /
_cPatricia B. Seybold with Ronni T. Marshak.
250 _a1st ed.
260 _aNew York :
_bTimes Business,
_cc1998.
300 _axx, 360 p. :
_bill. ;
_c25 cm.
500 _aIncludes index.
650 0 _aCustomer services
_xCommunication systems.
650 0 _aInternet marketing.
650 0 _aWorld Wide Web.
650 0 _aInternet.
700 1 _aMarshak, Ronni T.
999 _c27166
_d26958